Design
UI/UX Design
- Median lift in primary conversion
- 2.4xMedian lift in primary conversion
- Reduction in support tickets post-redesign
- −38%Reduction in support tickets post-redesign
- Contrast and keyboard conformance
- AAContrast and keyboard conformance
Capabilities
What this actually involves
User research
Interviews, usability testing and behavioural analytics that establish where users actually struggle, rather than where stakeholders assume they do.
Interaction design
Flows, states and edge cases designed in full — empty, loading, error and permission states included, so engineering is not left guessing.
Design systems
Token-driven libraries in Figma mirrored one-to-one in code, so the interface stays consistent as the team and product grow.
Accessibility
WCAG AA built into the design phase: contrast, focus order, target sizes and screen-reader semantics specified before handover.
Deliverables
What you receive
- Research findings and prioritised usability issues
- Wireframes and interactive prototypes
- High-fidelity interface designs for all states
- Design tokens and component documentation
- Accessibility annotations for engineering
- Usability test recordings and recommendations
Typical stack
Ideal for
- Products with strong traffic but weak conversion
- Enterprise tools with steep learning curves
- Teams scaling past a single designer
Common questions
What clients ask first
Can you design without a research phase?
We can, and sometimes budget requires it. We will tell you which decisions are then based on convention rather than evidence, so you know where the risk sits.
Do you hand off to our engineers?
Yes. Handover includes tokens, component specs, accessibility annotations and a walkthrough session. Where we also build, the system is implemented in code as part of delivery.
How do you measure design success?
We agree metrics up front — completion rate, time on task, conversion, support volume — and instrument them so the change is provable after launch.
Start the conversation
Need ui/ux design?
Let's talk specifics.
Six questions gets you a recommended package, an indicative timeline and a technology plan. No sales call needed to get a useful answer.
- Reply within 4 business hours
- No cost, no obligation
- NDA on request before you share anything